{"id":61,"date":"2020-06-03T11:36:06","date_gmt":"2020-06-03T10:36:06","guid":{"rendered":"http:\/\/kbnco.names.dev.pdunsford.localdev\/?post_type=ht_kb&#038;p=61"},"modified":"2021-01-29T13:00:53","modified_gmt":"2021-01-29T13:00:53","slug":"how-to-change-your-ftp-password","status":"publish","type":"ht_kb","link":"https:\/\/www.websites-madesimple.co.uk\/support\/articles\/how-to-change-your-ftp-password\/","title":{"rendered":"How to change your FTP password"},"content":{"rendered":"\n<p>For customers using one of our Apache Hosting packages, we recommend the following FTP details:<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Host:<\/strong>&nbsp;ftp.hosts.co.uk\n<strong>User:<\/strong>&nbsp;your domain (without the www's at the start)<\/pre>\n\n\n\n<p>If you are unsure of the password, or need to reset it, please follow the instructions below.<\/p>\n\n\n\n<p>Once logged into your Control Panel, click on your domain (if you have more than one), and look for the&nbsp;<em>Hosting Settings<\/em>&nbsp;drop-down menu.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/Hosting-Settings.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<p>Choose the option called&nbsp;<em>FTP Users<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/FTP-Users.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<p>This will take you to a page that displays any FTP Users for that domain. By default there will always be one, with a username that matches your domain. This user is the one that we recommend you use for all FTP activities, but any other users you may have created will also be displayed.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/FTP-Users5.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<p>You will note that the default FTP user cannot be deleted, but can be disabled if required. In the screenshot above you can see that it is disabled, meaning that it cannot be used to connect.<\/p>\n\n\n\n<p>Clicking on an FTP user will take you in to manage the settings for that user.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/FTP-Users3.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<p>There are two boxes here that allow you to set a new FTP password, and the indicator below shows you how secure your password is.<\/p>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>Please note:<\/strong> The following minimum requirements for the password:<br><br>\u2022 Must contain at least eight characters<br>\u2022 Must contain an uppercase character<br>\u2022 Must contain a lowercase character<br>\u2022 Must contain a number<br>\u2022 Must contain a symbol<br>\u2022 Must NOT be based on a dictionary word<\/p><\/div>\n\n\n\n<p>When you have entered the password in both boxes click on&nbsp;<em>Save<\/em>&nbsp;to store it to the system.<\/p>\n\n\n\n<p>If you keep seeing an error message stating that the password is based on a dictionary word, then we recommend replacing some of the letters with symbols or numbers. For example, the letter a could be replaced with @ and the letter e could be replaced with the number 3. You could also add exclamation marks to either the start or end of the password.<\/p>\n\n\n\n<p>Once the password has been successfully saved, you then need to make sure that FTP is enabled and that the FTP Security options are configured. You can learn more about this in the following article: <a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-configure-ftp-security-settings\/\">https:\/\/www.names.co.uk\/support\/articles\/how-to-configure-ftp-security-settings\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For customers using one of our Apache Hosting packages, we recommend the following FTP details: Host:&nbsp;ftp.hosts.co.uk User:&nbsp;your domain (without the www&#8217;s at the start) If you are unsure of the password, or need to reset it, please follow the instructions below. Once logged into your Control Panel, click on your domain (if you have more [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[23],"ht-kb-tag":[6,21,24],"class_list":["post-61","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-hosting","ht_kb_tag-apache","ht_kb_tag-ftp","ht_kb_tag-hosting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to change your FTP password - Support Centre - Websites MadeSimple\u2122<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to change your FTP password - Support Centre - Websites MadeSimple\u2122\" \/>\n<meta property=\"og:description\" content=\"For customers using one of our Apache Hosting packages, we recommend the following FTP details: Host:&nbsp;ftp.hosts.co.uk User:&nbsp;your domain (without the www&#039;s at the start) If you are unsure of the password, or need to reset it, please follow the instructions below. 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